Returns Policy

We strive for your utmost satisfaction with your purchase. However, if for any reason you are not satisfied, you may return any item within our specified returns period, subject to the conditions explained on this page.

Returns will be made at your own cost and should be made within28 days of purchase, unless when you purchased your item it was on a pre-order in which case please contact us and we can still arrange a return.

Please do take a look at our Returns Policy & Terms of Service should you have any further queries you can get in touch with us during office hours via our live chat or email us at store@hestiaandhearth.com

Should you wish to use your own courier then please return goods to the following address:

Byre Cottage, Tapster Lane, Lapworth, Warwickshire, B94 5PQ